Terms & Conditions

01. Engagement & Scope of Inspection

By booking an inspection with Plaqd Technologies Ltd ("Plaqd"), the client commissions a visual, diagnostic, non-invasive Pre-Delivery Inspection (PDI). Our auditors inspect accessible areas of the subject property utilizing non-destructive testing equipment, including thermal moisture meters, laser plumb indicators, hollow tile acoustic hammers, and socket polarity testers.

02. Booking, Fees & Payment Terms

• Strictly Prepaid: In order to guarantee auditor site reservation and maintain impartial third-party independence, all inspection packages must be paid in full prior to site dispatch.
• Taxes: Applicable Goods and Services Tax (GST) will be billed in accordance with prevailing statutory guidelines.
• Scope Limitations: Pricing is calibrated per flat/villa square footage declared during booking. Unnotified substantial expansions on-site may require supplementary fee adjustments.

03. Site Access & Developer Coordination

The client is solely responsible for securing authorized site entry, gate passes, electricity energization (temporary or permanent), and operational water supply at the time of the audit. If our auditors cannot access the unit due to developer denial or missing power/water, a rescheduling fee of ₹999 will apply to cover re-dispatch logistics.

04. Cancellation & Rescheduling

• Notice Window: Rescheduling requests made at least 24 hours prior to the scheduled inspection slot will be accommodated free of charge.
• Late Cancellations: Cancellations made within 24 hours of dispatch are subject to a 30% retention fee to offset allocated auditor engineering time.

05. Deliverables & Plaqd Card Artifact

Deliverables consist of:

1. A comprehensive digital PDF snag dossier with timestamped photographic evidence delivered within 24 hours of inspection.
2. An algorithmic Plaqd score (1.0–10.0) generated from weighted sensor parameters.
3. A physical hot-stamped holographic Plaqd Card dispatched via priority courier (for eligible packages).

06. Limitation of Liability

To the maximum extent permitted by applicable law, Plaqd Technologies Ltd and its technical inspectors shall not be liable for concealed defects buried inside structural concrete slabs, unexposed plumbing lines behind sealed masonry, developer refusal to rectify flagged snags, or secondary consequential damages. Total cumulative liability under any circumstance is strictly capped at the inspection fee paid for the service.

07. Governing Law & Dispute Resolution

These terms are governed by the laws of India. Any disputes arising in connection with our services shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.